Community Safety During the Fifa World Cup 2026

FIFA WorlD CUP 2026

Stronger Together: Community Safety During the World Cup

Need Help During FIFA World Cup 2026?
Whether you’re attending an event, watching a match, or supporting loved ones, help is available if you need information, support, or safety planning.

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Contact VLMFSS

Multi-language Support Available

01

📞 Phone Support

Monday to Friday, 9:00 AM – 5:00 PM
236-865-1194

02

📍 In-Person Support

Monday to Friday, 9:00 AM – 5:00 PM

03

✉️ Email Support

Our team is here to help.
help@vlmfss.ca

24/7 Crisis & Victim Support
Available 24 Hours a Day. VictimLinkBC, operated by the United Way British Columbia, provides free, confidential, and multilingual support services for victims of crime, family violence, and anyone seeking information or referrals to community resources. Additional support capacity is available throughout the FIFA World Cup 2026 tournament period.

📞 Call or Text: 1-800-563-0808
✉️ Email: 211-VictimLinkBC@uwbc.ca
🕒 Available 24 hours a day, 7 days a week

Salal Sexual Violence Support Centre is adding additional staff to expand availability to individuals experiencing sexualized violence during the tournament period. Their 24-hour Crisis Line remains available across the province to provide support, information, and urgent assistance. The Crisis Line can be reached at 604-255-6344 in the Lower Mainland or 1-877-392-7583 toll free across the province. Text and chat support is also available at 604-245-2425.

The City of Vancouver is supporting other community organizations to provide services during the tournament. See the City of Vancouver’s website for more information: https://www.vancouverfwc26.ca/know-before-you-go/need-to-know.

Burnaby Intercultural Planning Table at www.BIPT.ca

You are not alone. Support is available whenever you need it.

Prepare a Go Bag

Identification

  • Passport and/or driver’s license
  • Birth certificate(s) for you and any children
  • Health card
  • Social Insurance card

Essentials

  • Cash and/or prepaid credit card
  • New or prepaid cellphone (charged), plus charger
  • Spare keys
  • Full tank of gas in the car

Personal Items

  • Toothbrush and toothpaste
  • Shampoo and body wash
  • Deodorant
  • Prescription medication
  • A change of clothes
  • Any precious momentos or keepsakes

Documentation

  • Marriage or divorce certificate
  • Custody papers
  • Vehicle registration and insurance
  • Immunization records
  • Rental agreement or house deed
  • Immigration or citizenship papers
  • Status card
  • Peace bonds and/or restraining orders

Let's work together to end family violence

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