Our services

What type of services and resources are available to you?

Learn about the various programs and services we offer that can help support you in your journey.

Community-based victim services

If you are a victim of a crime or traumatic incident, you deserve and are entitled to get the support that you need in promptly. Community-Based Victim Services at VLMFSS help you get such support in a trauma-informed approach.

Multicultural outreach services

Read about our Multicultural Outreach services – what they include and what type of support you can get in connecting with a VLMFSS outreach worker.

Children’s programs

If you have children who are at risk or affected by family violence, we have programs for them. Our children’s programs include trauma-informed emotional supportive counselling and psycho-educational support for both individuals and groups of children and caregivers.


“I feel very comfortable coming to the VLMFSS. It’s been like a safe haven for myself and my children. I have no [problem] coming forth with my questions, concerns and asking for support when I need without worrying I’m going to be judged. It’s only in time that [I] realized I was always safe and secure to come to VLMFSS. Everyone is so wonderful and helpful. I would highly recommend anybody who needs help. Please call, help is only a phone call away, and you’ll be glad you did, like I am.”

– Anonymous (Client)

We provide free, confidential, culturally responsive, and women-centred services



You can contact us by phone, text or email. All our programs and services are of no cost to you.



You can speak to us in over 24 languages, including English, Mandarin, Cantonese, Korean, Spanish, Hindi, Urdu, Punjabi, Arabic, Persian, Dari, Pashto, Telegu, Gujarati, Russian, Ukrainian, Polish and many more.



We provide a safe and supportive environment that prioritizes women's unique experiences and challenges.



We understand it can be hard to talk about family violence. What you tell us will be kept private.


Culturally responsive

We value cultural diversity and provide tailored support that respects your unique needs, beliefs and perspectives.

Let's work together to end family violence

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